If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at Sale items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted.
If you haven’t received a refund yet, first check your bank account again. If you would like to purchase insurance on your order, please contact or missing refunds (if applicable) If Canada Post accepts the investigation, they are able to refund up to a maximum of $100 + the shipping amount charged. Miraj Trading will refund your order however a $14.95 shipping-fee will be charged to the customer. If a package was undelivered do your address based on an incorrect shipping address you have entered. If a package was undelivered to your address, we suggest contacting Canada Post or the Shipping Carrier used, and having them create a investigation ticket. They will be the ones who will provide support through their warranties. If specific cards or packs were received damaged, please contact the Manufacturer of the item at hand. If you have purchased Shipping Insurance, please view the following page for more details: You must contact Canada Post (or the Shipping Carrier used) to create an investigation case on the order being damaged. If the order you have received has been damaged due to transit. Our items are directly sourced from the Manufacturer and are in Sealed Factory Condition. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. To complete your return, we require a receipt or proof of purchase. To be eligible for a return, your item must be unopened and in original condition and packaging.
If 15 days have gone by since receiving your purchase, unfortunately we cannot offer you a refund or exchange. Please note that credit card refunds can take up to five (5) business days to be posted to your account.Our return policy lasts 15 days. When your package is returned to us, we will email you to confirm receipt and process your refund or exchange. While the post office is a safe and secure form of shipment, we recommend shipping through UPS or FedEx for returns exceeding $500.00 due to their comprehensive tracking and automatic insurance.Ħ. Drop the package off at your designated carrier's location. Include the original order invoice or a note with the Order ID of your package so we can locate your order in our system upon return.ĥ. Package all returns carefully and securely in a box, bubble mailer, or in the package originally used to deliver the item.ģ. Contact to let us know you would like to return an item.Ģ. We will issue a refund, minus the cost of shipping, once we receive the return and inspect the condition of the items in question.ġ. We can only accept returns for unopened items. Please contact us within 48 hours of delivery to ensure your request is approved. We do accept returns and exchanges on sealed product, supplies, and apparel. Sealed Product, Supplies, and Apparel Policy Items(s) covered by our Ban and Reprint Protection Policy.
Note: Our return and exchange policies vary by product type.ĭue to the volatile nature of the TCG singles markets we do not accept returns or exchanges on singles, with the exceptions listed below.
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